How Can We Help You?

Visit the Courses page, pick a course, and click "Get Started". You can book a free demo session first to meet your instructor before committing.

Yes! Once you complete a course you retain lifetime access to all recordings, labs notes, and resources. Your certificate is also permanently available.

Basic Linux and networking familiarity is helpful, but not mandatory. Each course page lists its prerequisites clearly so you can gauge your readiness.

Cohorts are capped at 20 students to ensure every learner gets individual attention from the instructor during live sessions.

We accept all major credit/debit cards (Visa, Mastercard, Amex) and PayPal. International cards are supported for learners outside Canada.

Yes — we offer a full refund within 7 days of purchase if you've attended fewer than 2 sessions. Reach out to [email protected] to initiate a refund.

Absolutely. We have custom packages for teams of 5 or more. Contact us through the Contact page and we'll put together a tailored quote.

Lab sessions time out after 60 minutes of inactivity. If you're stuck, click 'Reset Lab' in the top-right of the lab UI. If the issue persists, use the in-lab chat to reach a TA.

Chrome and Edge (Chromium) offer the best experience. Firefox works for most labs. Safari has some WebSocket limitations that may affect the terminal. We recommend Chrome.

This is usually a font rendering issue. Try Ctrl+L to clear the terminal, or open Settings → Display and toggle 'Monospace font rendering'.

On the sign-in page, click 'Forgot password?'. You'll receive an email within 2 minutes. Check your spam folder if it doesn't arrive.

The course content and videos are fully mobile-responsive. Lab environments work best on a laptop or desktop with a keyboard due to the terminal-heavy nature of exercises.

Navigate to your Profile → Certificates. Click the certificate you want and choose 'Download PDF' or 'Copy LinkedIn URL'.